QC flights delayed after American Airlines planes briefly grounded

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated.

american airlines

Editor’s note:  Some September 17 departures and arrivals at Quad City International Airport were affected by a technical problem that briefly grounded some American Airlines flights. 

NEW YORK (CNNMoney) — American Airlines resumed flights Thursday afternoon, September 17, 2015, after computer problems briefly grounded flights at three of its busiest airports.

The problem affected flights to and from Chicago’s O’Hare Airport, as well as Dallas-Fort Worth and Miami. The ground stop started around 12:41 p.m. ET, according to the FAA. American said in a statement at 2:42 p.m. that its “connectivity issues” had been resolved.

“We apologize for the inconvenience and are working to get our customers on their way as soon as possible,” an American spokesman told CNN.

American said it has no reason to believe that this is related to hacking. However, its IT team is still trying to figure out a definitive cause.

Problems with computer systems grounding flights are not uncommon.

United Airlines suffered a grounding in March that lasted less than an hour.

But these kinds of technical problems have a way of rippling through an airline’s schedule, causing problems that can take hours or even days to resolve fully, particularly when it hits three major hubs like O’Hare, DFW and Miami.

Airline schedules are very tight, which makes restoring normal operations and rebooking affected passenger costly and time consuming, said James Record, a professor of aviation at Dowling College, at the time of the United glitch.

Even flights that were able to land as planned at affected airports can be delayed if there isn’t a gate available to unload passengers. That can cause many passengers to miss connections.

American had to ground about 75 flights over two days this past April due to problems with an iPad app used by pilots. American pilots now get their flight plans and other technical information over company-issued Apple iPads.

1 Comment

  • GaiL Broughton

    And is there a back up plan? Free drinks for everyone would be nice. Sure could use one while we watch the grass blow in the wind while waiting with the 40 planes in front of us.

Comments are closed.

Notice: you are using an outdated browser. Microsoft does not recommend using IE as your default browser. Some features on this website, like video and images, might not work properly. For the best experience, please upgrade your browser.