For Closed Captioning Concerns Please Contact Our Captioning Hotline:
Phone: 309-736-3278
Fax: 309-764-5763
We will make every effort to respond or otherwise resolve your inquiry within 24 hours or 1 business day.

Written Closed Captioning Complaints Should Be Directed to:
Mr. Rick Serre, Chief Engineer
3003 – Park 16th Street
Moline, IL 61265
Phone: 309-736-3230
Fax: 309-764-5763
Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.


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