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Mediacom customers in 4 counties lose service when cable cut

Up to 10,000 Mediacom Communications customers in four Iowa counties lost internet, phone and cable television service after a county truck broke a fiber-optic...
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FORT DODGE, Iowa (AP) — Up to 10,000 Mediacom Communications customers in four Iowa counties lost internet, phone and cable television service after a county truck broke a fiber-optic cable.

Mediacom spokeswoman Phyllis Peters told the Fort Dodge Messenger between 7,000 and 10,000 customers in Hamilton, Humboldt, Webster and Wright counties lost service at 1:46 p.m. Tuesday.

That’s when a Webster County truck that was spreading gravel hit and broke a fiber-optic cable.

Webster County Engineer Randy Will says the dump box on the back of a truck was raised and apparently hit an overhead cable.

Mediacom leases the cable from a telephone company called Windstream, which made the repairs.

Peters says service in some areas was restored by 8 p.m.

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