Department stores Nordstrom and Kohls both landed on the nice list.
Nordstorm’s because it offers free shipping and free returns on orders of every size.
Kohl’s because it has a “no questions asked-no restrictions” return policy on all purchases.
Other companies’ policies could leave you with a lump of coal..
For one, Tiger Direct has a laundry list of conditions you have to meet to make a return.
And if you don’t you’ll pay a 25 percent restocking fee.
Ticketmaster, Time Warner Cable and BMW among others make CR’s “Naughty” List while Home Depot, Oxo and PNC Bank play “Nice” in Third Annual Public Education Campaign.